Last Updated: 19 May 2025
At Mohanji Namkeen, we are committed to delivering your favorite snacks fresh, fast, and safely to your doorstep. This Shipping & Delivery Policy explains how and when you will receive your order once it is placed on our website.
🚚 Shipping Coverage
We currently ship across:
- All major cities and towns in India
- For bulk/wholesale orders, special delivery arrangements can be made.
(International shipping coming soon!)
⏰ Order Processing Time
- All orders are processed within 24–48 hours after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
📦 Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Within Rajasthan | 2–4 working days |
| Metro Cities (India) | 3–6 working days |
| Tier 2/3 Towns | 4–8 working days |
Delays may occur due to external factors like strikes, weather, or courier issues.
💳 Shipping Charges
- Prepaid Orders: Standard shipping is ₹49 or FREE on orders above ₹999
- COD (Cash on Delivery): Additional COD charges may apply (₹30–₹50)
- Final shipping fee is calculated at checkout based on your pin code and order total.
📍 Tracking Your Order
Once your order is shipped:
- You will receive a tracking link via SMS/Email
- You can also track orders in your My Account > Orders section on our website
❗ Delivery Issues or Delays
Please contact us if:
- You haven’t received your order after the estimated time
- You receive a damaged or tampered package
- You want to change delivery address (before dispatch)
We will do our best to resolve your issue quickly and efficiently.
🛑 Important Notes
- Please provide a valid phone number and complete address to avoid delays
- We are not responsible for delivery failures due to incorrect information
- Delivery timelines may vary during festivals, sales, or natural disruptions
📞 Need Help?
For any shipping or delivery questions, contact us:
📧 Email: info@laxminamkeenbhandar.com
📞 Phone: +91 9773 333 367
🕒 Support Hours: 10 AM – 5 PM