Due to the perishable nature of food items, we generally do not accept returns once the product has been delivered. However, we understand that issues may occur, and we will accept returns or provide replacements in the following cases:
- Product is damaged or broken upon delivery
- Wrong item delivered
- Item is expired or not fit for consumption
- Package is tampered or open at the time of delivery
To be eligible for a return or replacement:
- The issue must be reported within 24 hours of delivery
- Product must be unused and in original packaging
- Photos/videos must be shared as proof
💸 Refunds
Refunds will only be processed in the following cases:
- Product is unavailable or out of stock
- Order was cancelled before dispatch
- A genuine complaint is validated by our support team
Refunds will be issued:
- To the original payment method (UPI/Card/Net Banking)
- Within 7–10 working days after approval
📦 Cancellations
Orders can only be cancelled within 1 hour of placing the order or before the product is dispatched.
❌ No Refunds/Returns in These Cases:
- Change of mind after product dispatch
- Minor taste preferences or appearance
- Delayed delivery due to courier/logistics issues beyond our control
- Items returned without proper reason or without prior communication
📩 How to Raise a Return/Refund Request
You can contact our customer support via:
- Phone: +91 9773 333 367
- Email: info@laxminamkeenbhandar.com
- Hours: 10 am – 5 pm
Please mention your Order ID, share relevant images/videos, and describe the issue in detail.
🙏 Note:
We reserve the right to accept or reject any return/refund request based on internal quality checks and terms of use.